Mobile Texting Terms and Conditions

Effective Date: 12/09/2024

By opting into our mobile texting services, you (“User” or “you”) agree to these Mobile Texting Terms and Conditions (“Terms”). Please read them carefully before enrolling in or using this service.

1. Consent to Receive Text Messages

By providing your phone number and agreeing to receive text messages, you consent to receive text messages (SMS/MMS) from The Chasteen-Hoesley Agency, LLC, which may include updates, promotional offers, account notifications, and important service-related information.

2. Program Description

  • Purpose of Texting Services:
    Our texting services are intended to provide timely updates, reminders, promotions, and other relevant information about your insurance policy or services.
  • Frequency of Messages:
    Message frequency may vary depending on the type of communication or subscription.

3. Opting In

By entering your phone number on our Website or through other enrollment methods and confirming your consent, you agree to participate in our texting program.

4. Opting Out

You can opt out of receiving text messages at any time by replying “STOP” to any message you receive from us. Upon receipt of your opt-out request, we will send you a confirmation message and cease further communications.

  • Help Command:
    For help, reply “HELP” to any message or contact us at:

5. Cost and Charges

Standard message and data rates may apply based on your mobile carrier and plan. Check with your carrier for details on text message rates and charges. We are not responsible for any additional charges you may incur.

6. Delivery of Messages

We strive to provide timely and accurate delivery of messages; however, delivery is subject to effective transmission by your mobile carrier and other factors beyond our control.

7. Privacy

Your privacy is important to us. By enrolling in our texting service, you acknowledge and agree to our Privacy Policy, which outlines how we collect, use, and safeguard your information.

8. Prohibited Conduct

You agree not to:

  • Use our texting services for unlawful purposes.
  • Provide inaccurate or unauthorized phone numbers.
  • Engage in behavior that disrupts or interferes with our texting services.

9. Termination of Services

We reserve the right to suspend or terminate our texting services at any time without notice, including but not limited to instances of abuse or misuse of the service.

10. Disclaimer of Warranties

Our texting services are provided “as is” and “as available” without any warranties, express or implied. We do not guarantee uninterrupted service or error-free communication.

11. Limitation of Liability

To the extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your participation in our texting services.

12. Governing Law

These Terms are governed by the laws of The United States of America, without regard to conflict of laws principles.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review these Terms periodically.

14. Contact Information

For questions or concerns about these Terms, contact us:
The Chasteen-Hoesley Agency, LLC

By participating in our texting program, you confirm that you have read, understood, and agree to these Mobile Texting Terms and Conditions.

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